Legal Notice

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This is the Carevela Lifestyle Group (CLG) official website and all contents have been developed by the IT and Communications Department. Reproduction of any part of this site or use of imagery is strictly forbidden without the written permission of CLG.  Any information contained in this site is subject to change without prior notice.

PRIVACY POLICY

This is the Caravela Group official privacy policy and outlines how CLG will use and protect any information that is shared with us via this website.

CLG values your trust and privacy and is dedicated to protecting both.  Any information requested of you on the website will always be protected by this privacy policy.

This privacy policy is effective as from 25th May 2018, however, please be aware that at times we may be required to update our privacy policy and it is recommended that you check for changes by visiting this page occasionally.

What data is collected?
The following data may be collected by us through using our site:
– Your demographic location and/or address
– Contact information and/or email address
– Your name
– Your interests in our different areas of the resort including golf, real estate, tourism and wellness preferences

How do we use this data?
Our aim is to provide the best possible service for our clients and guests and use gathered data to help provide you with information about discounts, benefits, promotions, events, news and general information regarding CLG.

We may use gathered data to:
– Keep records of our website visitors for internal use
– To improve our level of customer service based on your preferences
– To send you timely, informative emails including information about resort promotions, discounts, events, news and general useful information
– To modify our website to better meet your interests and needs

How do we keep your data safe?
CLG is dedicated to protecting your privacy and your data. To guarantee the safety of your personal details we will keep all information provided confidential at all times. When using browsers such as Microsoft Internet Explorer, Mozilla Firefox or Chrome, and in the event that credit cards are required all transactions will be processed securely through SSL, and any information that we process is always encrypted for security.

About cookies:
When you visit our website a small text file (known as a cookie) is created and saved on a disc on your computer. This file will not only give you quicker and easier access in future but also allow you to personalise your page. As you scroll through our website pages the technical information of your computer is noted by us, namely your Internet Protocol, operative system and type of browser. This information can then help to improve the quality of your visit and is not given to third parties. Most browsers automatically accept these files but you can delete them or block if you wish by clicking on the “help” button.

Links to other websites
Any links to other sites from our website are provided to you to help improve your user experience.  While we work to ensure your privacy is always maintained we are not responsible for the protection and privacy of any information which you provide while visiting such sites and these sites are not covered by CLG Privacy Policy.

Controlling your personal information
We want to ensure that you enjoy your CLG online experience and you are able to opt out of communication for marketing at any time.
Our emails have the option for you to unsubscribe, alternatively you can email us at marketing@caravela-group.com and we will remove you from our mailing lists.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We do not buy or sell contact information. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

TERMS AND CONDITIONS

The contents and information shown in this website are the property of CLG and the reproduction or use of any materials in full or part for commercial gain is strictly prohibited.

The use of software that could interfere with the functioning of the site is strictly prohibited, as is the use of any processing/page copying without the prior consent of CLG.

Within this website certain areas are restricted access only and may require User Ids and passwords. The content of these restricted areas cannot be disclosed to third parties for commercial gain.

The contents of this website may change or require updating at times, for which CLG may proceed with without informing the public.